Privacy Policy

Last Updated: September 24, 2026

Nisi’s Craft Bakery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit nisiscraftbakery.com (the “Site”). By using our Site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: When you contact us, sign up for newsletters, request samples or quotes, download spec sheets, or place an order, you may provide your name, business name, email address, phone number, ZIP code, billing/shipping address, and payment details.

  • Automatically Collected Information: When you browse our Site we collect your IP address, browser and device information, referring website, and browsing activity such as pages viewed and time spent.

2. How We Use Your Information

We use the information collected for purposes including:

  • Processing and fulfilling orders

  • Responding to inquiries, sample requests, and customer service requests

  • Sending promotional emails, newsletters, or bakery updates (with opt-out options)

  • Understanding which products and pages interest our customers, and improving our website, products, and services

  • Ensuring compliance with legal and security requirements

3. Cookies and Tracking Technologies

We use cookies and similar technologies on this Site. Some are necessary for the Site to function; others help us understand how the Site is used. The tools currently in use are:

  • Google Analytics 4 (Google LLC), loaded through Google Tag Manager. Sets the _ga and _ga_<ID> cookies, which last up to 13 months, and reports how visitors find and move through the Site. See how Google uses data from sites that use its services.

  • Order attribution cookies (sbjs_*), set by our WooCommerce store to remember how a visitor first reached the Site so orders can be attributed correctly. These are first-party and are not shared.

  • Functional storage used to remember things like your quote list, chosen distributor, and ZIP code so you do not have to re-enter them.

You can control cookies through your browser settings, and through the specific opt-outs listed in section 6.

4. Sharing of Information

We do not sell your personal information for money. We do share information in the following cases:

  • Service Providers: With trusted third-party partners who assist with payment processing, shipping, email marketing, customer relationship management, and website analytics.

  • Analytics Providers: As described in section 3, browsing information is shared with Google for analytics. Under some privacy laws, including California’s, this kind of disclosure may be treated as “sharing” personal information. You can opt out using the choices in section 6.

  • Legal Obligations: When required by law, regulation, or valid legal process.

  • Business Transfers: If Nisi’s Craft Bakery undergoes a business sale, merger, or transfer, customer information may be part of the assets transferred.

5. Data Security

We implement appropriate security measures (encryption, secure servers, access restrictions) to protect your personal data. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

  • Email marketing: Opt out of promotional communications by clicking “unsubscribe” in any of our emails.

  • Cookies generally: Control or disable cookies through your browser settings. Blocking them may affect how parts of the Site work.

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on.

  • Global Privacy Control: Many browsers and extensions can send a Global Privacy Control signal on your behalf.

  • Access, correction, or deletion: Email hello@nisiscraftbakery.com to request access to, correction of, or deletion of your personal information, or to ask us not to share it. We will respond within 45 days.

7. California Privacy Rights

To the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to us, California residents have the right to know what personal information we collect and how it is used and disclosed; to request deletion or correction of that information; to opt out of the sale or sharing of personal information; and not to receive discriminatory treatment for exercising these rights.

The categories of personal information described in section 1 may be disclosed to the service providers and analytics providers described in sections 3 and 4. To exercise any of these rights, use the choices in section 6 or email hello@nisiscraftbakery.com. An authorized agent may submit a request on your behalf with written permission.

8. Children’s Privacy

Our Site is not directed toward children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, email hello@nisiscraftbakery.com or use our contact and quote form.